Protect your loved ones with Island-wide coverage.
ihelp is a lifesaving mobile, life-safety, and tracking device that summons immediate emergency help when the SOS button is depressed.
ihelp is designed to keep you safe, whether you are at home or on the go. Our cutting edge life-safety device is operated, distributed, and serviced locally through Investing in Care, Safety, and Security (ICSS). This device is powered by the Digicel network thus ensuring island-wide coverage.
The ihelp provides 24-hour access to emergency services in addition to GPS tracking at the press of a button. It is equipped with a microphone and speaker to enable easy, two (2)-way effective communication with one of our highly trained emergency (EMT) certified operators.
This device is powered by Digicel’s 4G wireless network, which ensures that you are covered and protected wherever you may go, and help can, and will be summoned to your location should the need arise.
With ihelp you’re fully protected. The primary kit includes:
Charging dock & cable
Silicone Pendant Case
ihelp Accessory Owner’s Manual
ihelp Trifold Manual
ihelp Pendant Owner’s Manual
“My mom slipped in the shower one afternoon, she quickly pressed the ihelp button and within 7 minutes she received assistance. The device even sent a notification to my phone. Thank you ihelp!!”
Features & Functions
1.5 ounces – Comfortable to carry or wear
Shatter-resistant with rugged construction
|Small In Size||Small In Size
2.5” x 1.8” x .67 – compact yet powerfulLoud
Crystal clear audio quality – No need to hold to the ear or mouth to listen or speak
|One-Touch Operation||One-Touch Operation
Press the button 2 seconds and the call is placed. Anti-cancel prevents cancelling the call if the button is pressed again. ‘Help’ in braille is written on the button as well for extra protection
Wear it in the bath or shower where most accidents occur. *IPX7 rating states the product is protected against high pressure water jets from any direction. Limited ingress permitted (ex. shower). Protected against short periods of immersion in water (3.3 feet of water for up to 30 minutes – ex. bath)
|Wireless Network||Wireless Network
Take it wherever you go on a nationwide wireless network
|Voice Prompts||Voice Prompts
Lets you know the status of your call. Eg. Your emergency call is now being dialed, please stand by
|Direct GPS Location||Direct GPS Location
Sends your position directly to the monitoring center and/or a loved one.
|Fall Detection||Fall Detection
Notifies the monitoring center/loved ones if you fall
Notifies operator/friends/family if you are near and/or step out of your pre-programmed ‘safe zone’.
|Extended Battery Life||Extended Battery Life
72 Hour Use – For maximum use between charges
|Battery Status Indicator||Battery Status Indicator
Visual and audio indicator of battery status. Battery indicator lights (and cellular strength indicator light) surround the call button and will let you know when the battery or cellular signal strength is low. The pendant will also announce that the battery is low, and the unit will notify the monitoring center.. The monitoring center will then report the low battery status back to you.
|Protected Phone Number||Protected Phone Number
Only the monitoring center can call you on your protected phone number, and this will ring your ihelp+™. This will help to locate your pendant in the event of misplacement.
|SMS Notifications||SMS Notifications
Provides SMS notifications to loved ones once activated providing your position.
|24 Hour Tracking||24 Hour Tracking
Offers 24 hour tracking