Providing Clients and Loved Ones with Peace of Mind!
ICSS is a mobile-based business that specializes in offering seniors and their loved ones, peace of mind. Our product (iHelp+ 3G) is the first Medical Alert System on the market that permits the user to speak and listen directly through the pendant during an emergency or when assistance may be required.
Our products and services fall within the guidelines of the security industry. In addition to the iHelp+ 3G also offers their clients the ability to speak with a live highly trained EMT – certified operator who will remain on the line until the client is safely in the company of an abled body individual. The CareClip is the latest addition to our product line. This unit not only allows the client to be mobile, but in the case of an actual emergency they can be tracked via GPS, which is an upgraded feature that has bee added.
ICSS has been in the security business for 7 1/2 years. Prior to entering into the medical monitoring industry, the company offered a complete array of security products and services. However, after conducting local market research it was discovered that a niche existed in the protection of the senior population. Therefore, the company was totally revamped to target this segment of our islands population.
Our mission is to assist senior citizens and individuals with debilitating illnesses with technologically advanced personal emergency response systems aimed at improving their quality of life and increase its customer base by providing a high level of consistent, and excellent customer service.
We intend to provide our customers with exemplary customer service, whilst providing them with the most important thing… peace of mind.